CRM Brief and Recommendations

Skill
Data Management
Duration
24 hours (Flexible)
Cause
Crisis & Poverty Support

Who We Are Looking For: 

RMUK Food & Wellbeing is seeking a Skilled Volunteer with expertise in CRM systems and data management to audit their current processes and help them move towards a single, manageable system.

 

Project Brief: 

RMUK Food & Wellbeing currently manages information for its 627 community members across separate spreadsheets covering membership, delivery routes and payments, which makes onboarding and day-to-day tracking increasingly difficult to keep on top of. As membership grows, they recognise the need for one central system that can bring these processes together.

The Skilled Volunteer Will:

  • Audit RMUK’s current system to identify gaps and areas for improvement in current processes.
  • Develop a high-level brief outlining the requirements for a new system, based on the initial audit.
  • Research and recommend low-cost systems that meet these requirements, and provide some advise on implementation of these systems across the organisation.

 

Who You’ll Be Supporting: 

RMUK Food & Wellbeing delivers a range of food and wellbeing projects that combat food poverty, financial hardship and the development of health conditions among vulnerable communities across Southwark, Lewisham and Lambeth. Their holistic, culturally sensitive approach goes beyond food provision to include befriending, advocacy and signposting, addressing the isolation and marginalisation that so often accompany hardship. Membership to their fortnightly food delivery and wellbeing support service costs just £4, keeping vital support accessible to those who need it most.

 

Your Impact: 

By helping RMUK Food & Wellbeing move to one streamlined system, you’ll free up precious time and resources currently lost to fragmented spreadsheets. This means fewer community members falling through the gaps, faster onboarding for those in crisis, and more reliable food and befriending support reaching isolated and vulnerable households across Southwark, Lewisham and Lambeth.

 

Please note: This project has an estimated time commitment of 2 hours per week for 3 months, totalling around 24 hours. All Link UP London Skilled Volunteering Projects are designed to work flexibly around the schedule of the Skilled Volunteer. This time commitment can be agreed and spread over a time frame that works for both the Skilled Volunteer and the SGO they are supporting. 

Borough: Southwark

Status: Open

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